Billing
Understanding Your Invoice
Updated 29 June 20261 views1 min read
Invoice Breakdown
Your invoices reflect all charges for active services, including GST where applicable.
Invoice Line Items
| Column | Description |
|---|---|
| Description | The service or charge being billed |
| Qty | Number of units |
| Unit Price | Ex-GST price per unit |
| Amount | Total ex-GST amount |
At the bottom you will see:
- Subtotal — sum of all line items ex-GST
- GST (10%) — goods and services tax
- Total — amount due including GST
Payment Terms
Invoices are due within 14 days of issue. Overdue invoices may result in service suspension.
How to Pay
- Navigate to Billing → Invoices
- Click Pay Now on an unpaid invoice
- Choose a saved payment method or add a new card
- Confirm payment
Credit card payments are processed securely via Stripe.
Tax Invoices
All invoices issued are valid Australian tax invoices and include our ABN.
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